The Patient Rights Unit, which has been operating in our hospital in accordance with the Patient Rights Regulation, aims to enable patients and their relatives who apply to Finike State Hospital to exercise their rights specified in the legislation, to prevent violations of patient rights, to provide health services in accordance with human rights and dignity, and to train patients and their relatives and health personnel. carries out its work. Patients and their relatives can submit all kinds of requests, suggestions and complaints to the Patient Rights Unit; by applying to the unit, via e-mail or telephone.
As unit employees, our basic principle in the meetings we hold with patients and their relatives; empathizing, acting realistically and naturally, avoiding prejudices and generalizations, respecting the client.
You can apply to our Unit located at the entrance of the polyclinics during working hours.
Contact information:
Unit Manager: Ramazan ÇANKAYA
What are Patient Rights?
Patients' rights are the whole of the rights that people have as a "human" in their relations with people who help them to maintain their lives in a healthy way or to regain their lost health. Patient Rights topics are as follows:
Right to Benefit from Health Services,
Right to Benefit in accordance with Justice and Equity,
Right to Request Information,
The Right to Choose and Change the Healthcare Institution,
The Right to Recognize, Select and Change Personnel,
Right to Request Determination of Priority Order,
Right to Diagnosis, Treatment and Care in accordance with Medical Requirements,
Right to Prohibition of Intervention Except for Medical Necessities,
Right to Prohibition of Euthanasia,
The Right to Medical Care.
Right to Obtain Information Regarding Health Status:
Scope of Information,
Right to Review Records,
Right to Request Correction of Records,
Method of Giving Information,
Circumstances where it is not permissible to give information and precautions should be taken,
Right to Prohibit Information.
Protection of Patient Rights:
Right to Respect for Privacy,
Right not to be subjected to medical surgery without consent,
The Right to Keep Information Confidential.
Patient's Consent in Medical Intervention:
Patient's Consent and Right to Leave,
Right to Refuse and Stop Treatment,
Consent Form,
Application of Unconventional Treatment Methods,
Form and Validity of Consent,
Consent in Removal of Organ and Tissue,
Family Planning Services and Termination of Pregnancy,
Scope of Consent and Conditions in which it will not be sought.
Medical Research:
Consent in Medical Research,
Protection and Information of the Volunteer,
Procedure and Form of Obtaining Consent,
Situation of Minors and Unqualified Persons,
Research Use of Drugs and Preparations.
Other Rights:
Right to Security,
The Right to Fulfill Religious Obligations and Benefit from Religious Services,
Respect for Human Values and the Right to Visit,
The Right to Have a Companion,
Providing the Service Outside the Health Institution and Organization.
Liability and Legal Protection Ways
Right to Application, Complaint and Litigation.
Patient Responsibilities
It acts in accordance with the rules and practices of the health institution and organization to which it applies.
The patient has to notify the changes in his health, social security and personal information in a timely manner.
The patient is responsible for the preparation of the official documents related to the referral procedures in accordance with the rules. (Transfer chain of Green Card patients and documents such as accident report etc. required in traffic accidents)
The patient acts with the awareness of being a part of the diagnosis and treatment team with a participatory approach.
He gives information about his complaints, previous illnesses, treatments and medical interventions, current medications, if any, and his health, as completely and accurately as possible.
He should come to the control at the times determined by the physician and give feedback about the course of his treatment.
The patient complies with the appointment date and time and notifies the relevant place of the changes.
Respects the rights of patients, other patients and personnel who are given priority according to the relevant legislation.
It does not act against the personnel verbally and physically.
He/she applies to the Patient Rights Unit when he/she thinks that his/her rights have been violated or has problems.